Terms of use

Effective Date: 19th June 2025 These Terms and Conditions (“Terms”) govern your use of the coworking space, services, and facilities operated by Oasis London (“Oasis”, “we”, “us”, “our”). By accessing the premises, registering for membership, booking workspaces, or participating in Oasis programmes, you agree to comply with these Terms in full. Definitions & Scope: “Member” refers to any individual or entity with an active Oasis membership. “Guest” means a non-member accompanying a Member during an authorised visit. “Facilities” include all Oasis workspaces, meeting rooms, phone booths, kitchens, and communal areas. “Platform” refers to the booking and membership management system used by Oasis. These Terms apply to all Members, guests, and users of Oasis services or facilities. Membership Plans & Payments Day Pass: £29 8-Day/Month Pass: £150 Monthly Unlimited: £250 Female Founder Unlimited: £200 All prices exclude VAT. Memberships auto-renew monthly unless cancelled in writing at least seven (7) days prior to the next billing date. Invoices are due within 7 days of issue. Unpaid invoices may lead to suspended access. Pricing is subject to change with notice (see Section 11). Access, Desk Booking & Usage Operating Hours: Monday to Friday, 9:00 AM to 6:00 PM (excluding public holidays). -Unlimited Members: No desk booking required; check-in upon arrival. -Limited Plan Members: Must book desks in advance via the Platform. Monthly day credits reset on a monthly basis and do not roll over. Members are expected to leave their workspaces clean and ready for others and to use the space in a manner that supports the shared community. Meeting Rooms & Call Booths: Meeting Room Access All meeting rooms must be booked in advance via the Platform. Members use allocated meeting room credits to reserve rooms. Maximum booking time: 2 hours per session. If a Member has used all allocated credits, they may: Purchase additional credits or Book at standard rates, as follows: Pond Room: £30/hour Ocean Room: £60/hour Unused meeting room credits expire at the end of each month and do not roll over. If a Member books a meeting room without sufficient credits, standard room charges will apply automatically. Call Booths Call booths are available on a first-come, first-served basis and are intended for short, private conversations. No booking is required. Code of Conduct All Members and guests are required to: Treat fellow Members, staff, and visitors with respect and professionalism. Refrain from disruptive behaviour, harassment, discrimination, or offensive conduct. Maintain cleanliness in all shared spaces. Use headphones for audio and conduct calls discreetly. Use only areas permitted by their membership plan. Violation of these guidelines may result in temporary suspension or permanent termination of membership without refund. Guest Policy Members may bring up to two (2) guests at a time. Guest visits are limited to two (2) hours per visit. All guests must be checked in with a community manager or member of the Oasis team upon arrival and must remain accompanied by their host Member at all times. Guests are permitted only in communal areas unless otherwise authorised. Excessive or repeated guest visits may require conversion to a paid membership or Day Pass. Guest access may be restricted during peak periods or at Oasis' discretion. Liability & Indemnity Oasis is not liable for loss, theft, or damage to personal items brought onto the premises. Members are liable for any damage caused by themselves or their guests to Oasis property. Members agree to indemnify and hold Oasis harmless from all claims or liabilities arising from their use of the space or the conduct of their guests. Oasis’ total liability shall be limited to the membership fees paid by the Member in the three months preceding any claim. Health, Safety & Security Members must comply with all posted and communicated health, safety, and emergency procedures. CCTV may be in operation throughout the premises for security. Any accidents or concerns must be reported immediately to the Oasis team. Privacy & Data Protection Oasis collects and processes personal data in accordance with applicable UK data protection laws, including the UK GDPR. Member data is used for service delivery, billing, and community engagement. Members may opt out of marketing communications by informing the Oasis team in writing. Intellectual Property All Oasis branding, content, and materials are the exclusive property of Oasis or its licensors. Members may not use or reproduce Oasis intellectual property without written permission. Amendments Oasis reserves the right to revise these Terms at any time. Members will be notified of material changes via email or posted notice at least seven (7) days in advance of implementation. Continued use of the Facilities or Platform after the effective date constitutes acceptance of the updated Terms. Dispute Resolution & Governing Law These Terms are governed by the laws of England and Wales. Any disputes shall be addressed first through informal resolution. If unresolved, disputes may be brought before the courts of England and Wales or resolved through arbitration as applicable. Force Majeure Oasis shall not be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to power failure, natural disasters, pandemics, labour disputes, or governmental action. Photography & Events Oasis may record or photograph events for promotional use. Members attending events consent to being included in such materials unless they notify a team member in advance of the event. General Provisions Severability: If any part of these Terms is deemed unenforceable, the remaining provisions remain in effect. Waiver: Failure to enforce any right does not constitute a waiver of future rights. Assignment: Memberships are non-transferable. Oasis may assign its rights and obligations at its sole discretion. Contact All queries, feedback, and notices may be directed to the Oasis team in person or through the contact information provided during registration. By using Oasis facilities or services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.